Saturday, December 18, 2010

Product Review: Wow Fiesta WF210

FEATURES AND FUNCTIONS
  • 2 wired mics (mic1 and mic2 has separate volume control)
  • WOW Philippines videos and pictures
  • Lightweight & Portable -- unit weighs only 250g
  • Song Search Function (Search by OPM or English / Search by first letter of the song title)
  • Adjustable mic & music volumes, tempo, echo, key, melody
  • Reserve function - reserve up to 99 songs
  • Favorite function - save up to 99 favorite songs
  • MIDI effect function - Disco, Jazz, Stadium, Classic, Normal
  • 3 songchip slots
  • SD Card Function - Play videos and mp3. Upload pictures too.
Wow Fiesta WF210


BASIC PACKAGE
  • Main unit
  • Remote control
  • Carry bag
  • Song book
  • Two wired mics
  • Power adaptor
  • AV Cable
USER REVIEW

Date and Place of Purchase: September 5, 2010, Automatic Center, Alabang Festival Mall
Price: Php 5,999.00

Pros:
  •  Very portable. Synthetic leather carrying bag that comes with the package provides ease of carrying the unit. The bag provides organized space for the main unit, two wired mics, user manual and song book, power adaptor, av cable and remote control.
  • Picture quality is fine. Background video featuring tourist spots, events and wildlife of the Philippines is very appealing to the eyes.
Screen Capture of WF210 on LG LCD tv
  • Built in 2000 songs (1200 English and 800 OPM) are more than enough to satisfy Saturday and Sunday family videoke sessions. Three more slots are available for expansion music chips (if 2000 songs is still not enough for you).
  • Melody volume is adjustable and four MIDI effect is available to choose from.
  • Songs are licensed. So it means you are helping the music industry specially the OPM industry. 
Cons:
  • The 2 wired mics that they throw away free with the unit is really a throw away. Sound quality of the microphone is not good. I guess it is not a unidirectional microphone as it can only be used by singing/speaking directly on top of it. The wire design that is detachable from the base of the mic is another flaw as it sends clicks when it is moved while you are using it. I solved this by purchasing a Sony microphone that costs around Php500.
  • There is no volume levelling. Some MIDI videoke song is loud and some is faint, so you have to constantly adjust the volume depending on the song.
  • The power adaptor perished after three months, with the fact that we only use it on weekends for about 1-2 hour per day. I dont have the time to tinker with it so I solved it by purchasing a universal power adaptor for around Php769. I just see to it that the ampere rating of the power supply is the same as what is needed by the unit which is 12V 1A DC. This power adaptor failure could just be an isolated case and may not hold true to all their units. When I have the time I'll check out the power adaptor and update this page.

My Wow Fiesta with a non-stock power adaptor 12V 1000mA DC
  • Absolutely no after sales support. When the power adaptor failed I tried to claim for warranty. When I checked the manual, it says that I have to register my product on http://www.wowvideoke.com/warranty. When I surfed the page they are mentioning, the website says that the page is Wow! Not Found! :) I tried variants of the address like ../warranty.php .../warranty/ and .../warranty.html but still no luck. I tried to email them on the address mentioned on the user manual customerservice@wowvideoke.com and up to now I never heard from them. There's a hotline number listed on the manual also but I did not bother to call since I figured out its much less hassle to just replace the power adaptor myself.

Screen Capture of http://www.wowvideoke.com/warranty
DEFECTIVE POWER SUPPLY (Update: October 2011) 
     I finally found the time to try to repair the failed power adaptor that came with the unit. The power adaptor is not easy to open as it has no screws that holds it together. It is basically clipped on together but with a little adhesive applied. So after quite sometime I managed to open it. Then I found that the problem is just a disconnected wire that goes from the circuit board to one of the prongs of the power adaptor's male plug. I soldered the wire to the prong and when I plugged it in, voila! It now works again.

SONGBOOK (Update: November 2011)
     I have also experienced having a songbook with missing pages. Torn by constant use and hurriedly flipping trough the pages. So I have searched the internet for the Wow Fiesta WF210 Songbook. Luckily I have found the songlist provided by wowvideoke support. The songlist file was provided as a microsoft excel file. But then when I look at the file it was arranged by songnumber instead of the usual alphabetically arranged songlist. So I decided to edit the songlist and arrange it by the song title. I have also deleted the column for composers because we dont normally look at them when searching for a specific song to sing. I arranged the songlist in a layout that is comfortable to look at. You can download the WF210 English and OPM songlist on my google docs account. I have provided the links below. In case you want the excel version of the songlist as provided by wowvideoke support, you can download it here. See the links below for my edited version of the songlist.

DISCLAIMER (Update: May 2016)
     Just to clear things up and avoid any confusion: I am in no way connected to In-A-Jiffy Enterprises (IAJE) and Real Sound Corporation (RSC), the names behind the WOW Fiesta series of portable videoke. The information contained in this post is for general information purposes only. The information is provided from personal experience and while I endeavor to keep the information up to date and correct, I make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to this post or the information, products, services, or related graphics contained on this post for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

      In no event will I be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of information from this post.





60 comments:

  1. hi, i bought a unit of wow fiesta wf210, i was really trying hard to analyze the manual on how can i switch it to vocal because we want to listen to the songs we don't know but i cant get anything from it. i asked the salesmen but they were unclear of it also. can you please help me? thanks.

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  2. Hello, If you are trying to put vocals to the built in songs of wf210 it is not possible. The built in songs are in midi format so its all instrumentals. If you want to listen to mp3s or watch music video you can use an SD card and plug it in to your wf210. I hope it helps.

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  3. hi sir can i use downloaded midi to sd card and use it instead of buying cards from them

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    Replies
    1. I have not tried that yet, but with midi files on SD what you can have is just the midi file playing without any lyrics at all. I believe using karaoke files (*.kar) is more plausible as it comes with lyrics. I will update this blog once I have tried that one. Thanks

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  4. so was wondering if the karaoke machine recognises downloaded files??? thanks

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  5. Hi, i have put some files on my memory card, but it cannot show, what format does the file have to be in order to read? Thanks

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  6. Hi Vika, thanks for visiting my blog.
    Normal files that can be read are the following:
    Pictures = *.jpg
    Music = *.mp3
    Video = *.wmv

    In case of video, the framerate should be also on the low side, normally about 23 fps. I have not tried bigger memory cards yet but 1gig can be read by the WF210. I guess up to 2gig is possible but higher than that, specially those SDHC cards, can not be handled by the unit.

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  7. Hi good day:) Im from US and I bought a wow videoke through online (ebay). After 3 times of using it , the main unit is not turning ON., so i tried to figure out what is the problem and then i even bought a new adaptor., i have a new adaptor now but still the main unit is not working or turning on. I tried contacted the wow videoke sales dept/customers service but they didnt even care to reply back. I also have a warranty for it and registered my unit. I talked to one of their representative through YM and they said they got nothing else to do with it unless i have to ship it back. I told them that its too much to ship it back so they suggested that they're going to send me an email regarding the shipping information so I can save $ to ship it back. But after a week, they dont even care to reply now and ignoring all of my emails. I filed a claim on ebay now so they can help me out. Is there any way or do you have any idea how to open the main unit box?? Thank you and I appreciate it.

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    Replies
    1. Hi, I'm sorry for your bad customer servicce experience. I have been trough that too. Anyway, I suggest that you don't open the main unit box yet. My WF210 is now about three years and still working fine, so most probably it's not the main unit box that is defective. Check the power supply unit first. With a DC voltmeter, measure the voltage output of the power supply unit. You should have approximately 12V DC. From my post above, you can try what I did.
      If you will use a new DC power supply, make sure that the new power supply is rated 12V 1A DC. Also take note of the polarity. The outside of the plug should be negative and the inside is positive.

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  8. Thank you so much for your response. I'll do that follow your instruction about the power stuff. I hope it works:( it's really frustrating 'cause I didn't use it that long and their customer service doesnt care about it:(

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  9. Interesting questions and answers..I hope you could help me with my problem too..I tried every socket in the tv and the wf2100 i even buy a new universal adaptor light is working good but my problem is the lyrics and picture is just running diagonally...what would be the problem?

    ReplyDelete
    Replies
    1. Hi, as you can see from the photo in my blog, you need to use an RCA connector plug (the yellow, white and red colored plugs). This is straightforward and should work good. If it still does not, try switching your tv mode from PAL to NTSC or NTSC to PAL and see which mode works fine.

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  10. Hello Ainno, i find hard connecting this dude to my tv i even end up buying a universal adaptor and it show same way the picture and lyric is running diagonally its so frustrating... what do you thing should i do? Randy

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  11. hello aeino. I broke my remote control. I am trying to use a universal remote control but I don't know the code. The universal remote itself can't find the code when you set it to automatic. Do you know the code? Thanks. Darlyn

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    Replies
    1. Hi Darlyn, sorry for the late reply. I have not tried using a universal remote on my WF210. I will update you once I did. On the meantime try to get your original remote fixed.

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    2. Hi Darlyn, today I have some trouble with my remote control too. Maybe the problem with my remote is the same with yours. The following are the points to check:
      1. The battery terminal points tends to be corroded, clean it up with a fine grit abrasive or a contact cleaner.
      2. Clean up the pcb part of the keypad with a soft eraser.
      3. Make sure that the rubber keypad is perfectly aligned with the pcd keypad part. Also put up a piece of paper at the back of the pcb if you are experiencing malfunction with the keys 2, 5, 8 and 0.

      Those are the things that I rectified and my remote is working perfectly again. Hope it will help you too.

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  12. Hi good day. I wish u can help me with my problem regarding with this product .
    my mic. Is not working..there is no sound coming out . At first it work's properly, then after an hour of using it I don't what happened it does not work. So I tried to insert the mic on other unit and it is working. And I guess the problem is in the unit of wf210 I really wish u can help me.. and thank u in advance :-)

    ReplyDelete
    Replies
    1. Hello, sorry for the late reply. The WF210 comes with two mic inputs, have you tried both? Also make sure that the mic volume corresponding to the input you are using is not set at minimum.

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  13. Hi, i am not satisfied w/ the songs stored in its internal memory, is there any way that I could play videoke songs thru disk or memory card or usb? I bought dvd from odyssey but the disk is not number controlled. Im searching for ways on how to play songs by entering number using disk, usb or memory card, is it possible? Thanka a lot...

    ReplyDelete
    Replies
    1. Hello joward. As of this moment, there is no way to play songs from dvd using number control. If you want you may purchase additional song chips (these will be number controlled) from your local distributor.

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  14. hi. i know you're using wf210 but do you know how to play the built-in songs of wf220? thanks...

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    Replies
    1. Hello Rachel, as far as I know wf220 is just the newer generation of wf210. My wf210 normally runs on the karaoke mode by default. If that is not the case with wf220, you can try to press menu on your remote. Then follow the on screed display. You should see something labeled as karaoke, select that option and press ok. Then you can now press numbers according to the songbook list. I hope that will work. Enjoy your karaoke. :)

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  15. Hi .. How do i open the remote control so i can clean the pbc..unit model is same as yours

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    Replies
    1. Hi wolfram, there are no screws holding the remote. It is just clip on. Just pry it open carefully with a hard plastic strip or a flat screwdriver. Remember to remove the batteries before doing so.

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  16. HI, I know this is not the right thread since I have a wf220 but they say that wf 210 and wf 220 is almost the same. I just want to know where is the song chip slot? I read somewhere that it is along the top loading disc of the unit but can't seem to find it ( all I can I see is the place where you put the cd in). Any help would be greatly appreciated. TIA :)

    ReplyDelete
    Replies
    1. Hello Wendell, I am not familiar with the wf220 but in my wf210 the song chip slot is on the top. There is a lid on top that can be opened to reveal the chip slots. My guess is that in the wf220 it is somewhere on that location too.

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    2. Hello Wendell, just an update about your question. I have managed to lay my hands on wf220. The song chip slot is located on top of the unit. If you pop open the cd loading slot, the three song chip slot is also in there. It will be covered by the CD if there is one already loaded on your wf220.

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    3. HI sir i have this problem with mt wow wf210 yesterday it works fine but today it wont power up just a blinking red LED light i don't know what to do with it maybe you can guide me about this issue..tnx

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  17. hi sir my problem here is the box is not powering just a blinking red light i haven't tried a new adapter co'z i don't have any budget for it now..any solution for it..??

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    Replies
    1. Hello, the blinking red light means that power is coming to your box. How did you conclude that it is not powering? Please check the connection cables going to the tv and try to power it up again.

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    2. Same issue with me. The power( red led )just blinking only. So the display also on tv is off and on Do we have solutions on this?

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    3. Hi Reo, check the power connection of your power adapter. Maybe its plugged loosely that's why the unit is cycling on and off.

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    4. Hello. My unit wont turn on and the power light is blinking. What should be the problem?

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  18. Hi, hope you can help me with my wf220. It does not read the usb or the sdcard, do you know how to play the downloaded videoke songs? Thanks!

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    Replies
    1. Hello, what I have tried with wf220 is a 4GB usb flashdrive and it works well but so far I can only play *.avi format videos with it.

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  19. Hi what is the compatible song chip for wf210 for new song upgrade and where can buy it thanks

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    Replies
    1. Hello Christine, I don't know your location but in the Philippines it is available in the following stores:
      1. Odyssey music and video
      2. Astrovision
      3. Astroplus
      4. Automatic Center
      5. Robinsons Appliances
      6. Abenson
      7. Some Kultura Pilipino shops in SM malls

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  20. i have also same with the unit of WF220 , the problem is cant use because there is a display that says no memory but last itme i use it its not like this even do there is no memory, pls help for these thanks a lot.

    ReplyDelete
    Replies
    1. If you have additional song chips installed, make sure that they are plugged in snugly. You may try to turn off the unit, unplug the power adapter, unplug the song chip and plug it in again. Then try to turn on the unit

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  21. Hi aeno

    good day

    im having issues with ny wow premium unit TKM 360P
    when i tried to power it on the red lamp on the power inidcator keeps blink, we press the power pad on the remote control ut the red lamp keeps.on blinking

    changed the batery of my remote control but still gettiN yhe same results.

    i.hope.you can help me on this.

    thanks

    ReplyDelete
    Replies
    1. Hi rajesh, I guess its a remote control problem. You can check if your remote is really functioning by using a digital camera, set it on black and white then point the remote on the camera and press any button. If the remote is working you can see from the digital camera display that the LED of the remote is lighting up.

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    2. I have the same problem. Same unit. I think its the power supply or something. Mine wont turn on and power red light just keep blinking. Im so upset.

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  22. Hello sir Aeino. I was just wondering, is there any song chips available for w220 right now? Or am I too late? I'm currently residing in the Philippines by the way. Thanks!

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    Replies
    1. Hello Sir/Madam, thanks for dropping by my personal blog. Here is the link to the list of authorized dealers/distributors of WOW Fiesta.
      http://www.wowfiesta.com/where-to-buy
      Contact numbers are listed there so you can call them and inquire.

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  23. Aeino,
    My Wow! Fiesta has the same blinking red light problem. I am already using a replacement power supply. The remote is working fine, can see the white light in a camera preview screen. What else could be the cause?
    Maraming salamat po

    ReplyDelete
    Replies
    1. I can't think of any other cause. I have not experienced that before. My unit is still functioning perfectly.
      Anyway, please check if you have the right voltage, polarity and ampere rating of your replacement power supply.

      Delete
  24. Hi Sir,

    WF210 model, if remote control is not working anymore can we buy a new one? how we can we use the magic sing if remote is not working. Please advice. Thanks. Maripet

    ReplyDelete
    Replies
    1. Here's a list of dealers: http://www.wowfiesta.com/where-to-buy
      You can inquire if they sell remote control only.
      Otherwise you may also want to check your remote first, it's seldom damaged. Maybe just battery problem or the pcb pad is dirty.

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  25. hello there. I have my wf220, usb playback is working, mic is good, when I push applause button it's working and button sound is good. The only problem is that when I play karaoke, lyrics are running but no music heard.. can you please help me troubleshooting this thing Thank you...

    ReplyDelete
    Replies
    1. In your remote there is this yellow button marked as "tuning". Press it then adjust the melody volume to higher level. I hope it helps

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  26. Mailorcervantes@gmail.comNovember 11, 2016 at 1:30 AM

    Would you mind sir if i ask you about Wf-220 ? Ive been using our product for a year but im not able to update the songs via memory chips what i did is i downloaded some of the videoke/karaoke on my 8gig usb but its not working at all but my laptop can read all the files (videoke) but my wow fiesta doesnt recognise it . My file is in mp4 . What do you think will be the problem to that ? Thank you ��

    ReplyDelete
    Replies
    1. *.mp4 files will not work..
      I don't have the time to try it but you can try to use *.kar files.

      Delete
  27. Hi, i would like to ask if the power indicator should be red or green. The indicator in our unit is color red only. The remote power on/off doesnt change it. And we cannot use the videoke. Thanks

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  28. Hello, the power indicator is always red. What do you mean by you cannot use the videoke? If you have the red indicator, it means that your unit is on. What exactly is your problem?

    Happy New Year..

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  29. Aeino

    My unit is not working. The red light kept blinking red. Wont turn on.
    Do you know why?
    Thank you.

    ReplyDelete
    Replies
    1. With previous experience, blinking red light denotes a problem with the connection to tv. Check that the RCA plugs are connected properly.

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  30. Hi, I have the wf220 and I have out some songs downloaded from You Tube on a USB in avi format. I get a message that the file resolution is not supported. Do you know what resolution the system requires? Thanks

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    Replies
    1. Hello Henry, I have been successful with 640x480 resolution and framerate of about 23 fps

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  31. Hi Aeino, the 220 does not support wmv files but now supports avi. I can try the resolution you suggest though, but I am unsure how to change the resolution in a downloaded You Tube video....any sugestions there?
    Thanks, Henry

    ReplyDelete
    Replies
    1. You can try to download video converter. Xilisoft video converter is a good one. You can convert a video from same type (e.g. avi to avi) but change the resolution.

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